iTFuture has successfully operated in Knysna and Surrounds since July 1999. In our 18 years of operation, we have built up a widely recognised reputation for being the region’s top supplier of computer equipment and services.
We are the longest running Computer Retail Shop in the greater Knysna Area and continue to thrive because our members and staff consistently provide quality products and service. As a company, we are able to change with the times and keep up with technology. We understand the needs of our area, and manage the business with skill and confidence. We also know our product very, very well.
Our recent branching into Online Retail is a natural extension of our current business utilizing our existing knowledge, contacts and suppliers to serve a wider range of customers nationwide.
- Into the Future cc is registered as a Closed Corporation (Reg No CK1992/025716/23)
- Into the Future cc trades under the name of iTFuture Computer Solutions (iTFuture)
- iTFuture has a current Tax Clearance Certificate from SARS
- iTFuture is an automatic Level 4 BBBEEE company. Available here
- Our PAIA Manual is available here
We are a Solutions Provider. Our mission is to supply top quality systems, parts and service to our client database, within a reasonable time frame at a reasonable price. We do not want to supply the cheapest products, as these generally fail faster than those of higher quality. In general, we offer a four-hour response time, with resolution of problems within eight working hours (if possible). We are currently working on getting our response time down to under two hours. All computer retailers generally offer the same type of product and similar service. We try to be different with the quality, speed and first-time resolution of any problem, anywhere. Customer Service is not an optional extra; it is the basis of our business. iTFuture has relationships with the major manufacturers, such as Intel and Microsoft, to ensure top notch, relevant support.
We are continually looking at new ways to improve our clients’ businesses through current, new and innovative technologies.
Our labour rate is charged at R450.00 per hour. Our minimum charge for jobs at our workshop is R125.00.
Our minimum callout charge is R450.00. Our mileage is charged at R5.00 p/km with a minimum rate of R20.00.