Rates and charges 2017

YOU CAN DOWNLOAD OUR RATES HERE: ITF – Rates and charges 2017

Standard Call-Out/Workshop Rate (Out of [SLA*] Contract)R450.00 (R350.00 excl VAT) per hour (wef 10/07/2018)
Standard Call-Out Rate (In [SLA*] Contract)From R450.00; Negotiated on signing of Contract
* Service Level Agreements/Support ContractsOn Request! Please ask for a customised contract!
Minimum Charge(Workshop – ¼ hour)R125.00 (R87.72 excl) (R400.00 p/h)
Teamviewer (depending on time spent)R125.00 (R87.72 excl) (R400.00 p/h)
(Workshop – ½ hour)R250.00 (R175.44 excl) (R400.00 p/h)
(Workshop – ¾ hour)R375.00 (R263.16 excl) (R450.00 p/h)
Minimum Charge (Callout -1st Hr full thereafter in 15 min increments)R450.00 p/h (R350.00 excl) PLUS mileage
Data Recovery (No Cure No Charge)Min R1675.00
External Min R3300.00
System Backup/CD Copy
Single CD backup/Copy (Once Off; incl CD)R35.00 plus R20.00 per CD thereafter
System Service(Brush, & Blow, System Speed up, Clean out etc
Clean out Virii, Malware)R375.00 (minimum)
System Rebuild(Backup data, Re-Install Operating system, Software,
Drivers, Restore data, e-Mail etc) R798.00-R1197.00 (2/3 hours @ R450.00 p/h)
(Without Data Backup/Restore) R675.00 (1 ½ hours)
New system Installation on Site (included in Quotes)R675.00 – R1197.00 plus Mileage
Traveling Fee (Minimum Charge of R18.00 – R5.00 per km both ways (no labour time charged on trips
(Mileage)under ½ hour; trips 25Km + only one way charged) [Company Vehicle only])
After Hours Call-Out RateR900.00 per hour (double time), 6pm-7am weekdays
From 3pm Saturday to 7 am Monday
NetworkingR450.00 per hour plus parts/consumables
Minimum is R450.00 per new point
Network Cable (Made to length required)R6.50 per metre
plus R10.00 for plugs and boots
plus R45.00 (make fee)
ie 5m cable = R67.50
Equipment Costs As per quotation (Free Quote on Request)
Web Design As per quotation (Free Quote on Request)
Graphic & Logo DesignAs per quotation (Free Quote on Request)
Web Site Hosting & E-Mail Hosting Domain Name RegistrationsFrom R75.00 per Month
Fault Report Fee (including Free Quote) R300.00 (Offset against replacement price, within quote time)
Screen RepairsOutsourced, Partially refundable – R450.00 minimum assessment fee. Upfront deposit (partial refund on Quote rejection if equipment not returned)
Printer RepairsNon-refundable assessment deposit – R300.00 before starting job
Internet Café/E-Mail Downloads/Downloads (own Flash/Disk)R10.00 per Half Hour
Other prices on request Free Quotes


  • ** All above prices include VAT at 14%
  • NO returns or refunds on Opened Inks OR Opened Software!
  • Standard Terms & Conditions apply. E&OE