| Standard Call-Out/Workshop Rate (Out of [SLA*] Contract) | | R550.00 per hour (wef 30/04/2019) |
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| Standard Call-Out Rate (In [SLA*] Contract) | | From R550.00; Negotiated on signing of Contract |
| * Service Level Agreements/Support Contracts | | On Request! Please ask for a customised contract! |
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| Minimum Charge | (Workshop – ¼ hour) | R150.00 (R600.00 p/h) |
| Teamviewer (depending on time spent) | R150.00 (R600.00 p/h) |
| (Workshop – ½ hour) | R300.00 (R600.00 p/h) |
| (Workshop – ¾ hour) | R450.00 (R600.00 p/h) |
| Minimum Charge | (Callout -1st Hr full thereafter in 15 min increments) | R550.00 p/ PLUS mileage |
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| Data Recovery | (No Cure No Charge) | Min R1650.00-R4400 (3/ 8 hours @ R500.00 p/h |
| | External Source Min R7000.00 |
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| System Backup/ Flash Drive Copy | | R150.00- R550.00 + Flash/HHD (Or Own) |
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| System Service | (Brush, & Blow, System Speed up, Clean out etc | R550.00 |
| Clean out Virus, Malware) | R550.00 (min in shop, R550.00 min + mileage callout) |
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| System Rebuild | (Backup data, Re-Install Operating system, Software, | Min R1100.00-R1650.00 (2/3 hours @ R550.00 p/h |
| Drivers, Restore data, e-Mail etc) | Min R1100.00-R1650.00 (2/3 hours @ R550.00 p/h |
| (Without Data Backup/Restore) | R825.00 (1 ½ hours) |
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| New System Installation on Site (included in Quotes) | | R1100.00 – R1650.00 plus Mileage |
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| Traveling Fee (Minimum Charge of R34.00 – | | R8.50 per km both ways (no labour time charged on trips) |
| (Mileage) | | under ½ hour; trips 25Km + only one way charged) [Company Vehicle only]) |
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| After Hours Call-Out Rate | | R1100.00 per hour (double time), 6pm-7am weekdays |
| | From 1 pm Saturday to 7 am Monday |
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| Networking | | R550.00 per hour plus parts/consumables |
| | Minimum is R550.00 per new point |
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| Network Cable (Made to length required) | | R9.50 per meter |
| | plus R12.00 for plugs and boots |
| | plus R50.00 (make fee) |
| | ie 5m cable = R109.50 |
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| Equipment Costs | | As per quotation (Free Quote on Request) |
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| Web Design | | As per quotation (Free Quote on Request) |
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| Graphic & Logo Design | | As per quotation (Free Quote on Request) |
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| Web Site Hosting & E-Mail Hosting Domain Name Registrations | | From R150.00 per Month |
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| Fault Report Fee (including Free Quote) | | R300.00 – R550.00 (Offset against replacement price, within quote time) |
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| Screen Repairs | | Outsourced, Partially refundable – R300.00 minimum assessment fee. Upfront payment to place the order |
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| Printer Repairs | | Non-refundable assessment deposit – R450.00 before starting job |
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| Internet Café/E-Mail Downloads/Downloads (own Flash/Disk) | | R50.00 per Half Hour |
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| Other prices on request | | Free Quotes |
