Rates and charges 2019

YOU CAN DOWNLOAD OUR RATES HERE: ITF – Rates and charges 2019

Standard Call-Out/Workshop Rate (Out of [SLA*] Contract)R470.00 (R408.70 excl VAT) per hour (wef 30/04/2019)
Standard Call-Out Rate (In [SLA*] Contract)From R470.00; Negotiated on signing of Contract
* Service Level Agreements/Support ContractsOn Request! Please ask for a customised contract!
Minimum Charge(Workshop – ¼ hour)R125.00 (R87.72 excl) (R500.00 p/h)
Teamviewer (depending on time spent)R125.00 (R108.70 excl) (R500.00 p/h)
(Workshop – ½ hour)R250.00 (R217.40 excl) (R500.00 p/h)
(Workshop – ¾ hour)R375.00 (R326.09 excl) (R500.00 p/h)
Minimum Charge (Callout -1st Hr full thereafter in 15 min increments)R470.00 p/h (R408.70 excl) PLUS mileage
Data Recovery (No Cure No Charge)Min R940.00-R1410.00 (2/3 hours @ R470.00 p/h
External Min R3300.00
System Backup/ Flash Drive CopyR125.00- R470.00 + Flash/HHD (Or Own)
System Service(Brush, & Blow, System Speed up, Clean out etc
Clean out Virus, Malware)R375.00 (min in shop, R470.00 min + mileage callout)
System Rebuild(Backup data, Re-Install Operating system, Software, Min R940.00-R1410.00 (2/3 hours @ R470.00 p/h
Drivers, Restore data, e-Mail etc) Min R940.00-R1410.00 (2/3 hours @ R470.00 p/h
(Without Data Backup/Restore) R705.00 (1 ½ hours)
New System Installation on Site (included in Quotes)R940.00 – R1410.00 plus Mileage
Traveling Fee (Minimum Charge of R22.00 – R5.50 per km both ways (no labour time charged on trips
(Mileage)under ½ hour; trips 25Km + only one way charged) [Company Vehicle only])
After Hours Call-Out RateR940.00 per hour (double time), 6pm-7am weekdays
From 1 pm Saturday to 7 am Monday
NetworkingR470.00 per hour plus parts/consumables
Minimum is R470.00 per new point
Network Cable (Made to length required)R6.20 per meter
plus R12.00 for plugs and boots
plus R50.00 (make fee)
ie 5m cable = R93.00
Equipment Costs As per quotation (Free Quote on Request)
Web Design As per quotation (Free Quote on Request)
Graphic & Logo DesignAs per quotation (Free Quote on Request)
Web Site Hosting & E-Mail Hosting Domain Name RegistrationsFrom R150.00 per Month
Fault Report Fee (including Free Quote) R250.00 (Offset against replacement price, within quote time)
Screen RepairsOutsourced, Partially refundable – R550.00 minimum assessment fee. Upfront deposit (50% refund on Quote rejection if equipment not returned)
Printer RepairsNon-refundable assessment deposit – R375.00 before starting job
Internet Café/E-Mail Downloads/Downloads (own Flash/Disk)R50.00 per Half Hour
Other prices on request Free Quotes


  • ** All above prices include VAT at 15%
  • NO returns or refunds on Opened Inks OR Opened Software!
  • Standard Terms & Conditions apply. E&OE